The SASSA offers various grants to support vulnerable groups in South Africa to improve their livelihood with the rising cost of living. Millions of Africans received the SASSA grants over the years that helped them in difficult times.
When you apply for SASSA grants, the agency reviews your claim to ensure you are eligible to receive the financial assistance, but in some cases, the agency may decline the grant claim. At this point, the Africans can submit an appeal on the SASSA decision, let’s see how the SASSA appeal works and how you can submit yours.
SASSA Appeal
The South African Social Security Agency (SASSA) offers grants like older person grants, disability grants, SRD grants, Child Support grants, and many others for Africans to get the needed assistance from the agency.
Africans who have applied or already received the grant receive the monthly payment under the SASSA grants. However, in some cases, the claim of SASSA garnet may be declined for some applicants or people who already receive the grand based on the following factors:
- You are no longer eligible for the SASSA grant, such as your earnings are above the income threshold, etc.
- Your information in the SASSA grant application is incomplete or invalid, and others
If you also received the notice of SASSA grant disapproval from the agency, you can appeal for the SASSA decision if you think it is unfair disapproval or if you do not agree with the agency’s reasons for your eligibility.
The SASSA recipients or applicants should submit the appeal to the SASSA decision within 30 days of receiving the disapproval notice from the agency.
How can you submit your SASSA appeal?
The South Africans who have applied to receive the SASSA grant or received the notice of stopping their ongoing SASSA grant can submit an appeal on the agency’s decision in the following way:
- You should go to the official website of SASSA at https://www.sassa.gov.za/
- Next, go to the Appeal section on the website, enter your South African ID, and application number.
- Next, click the Send Pin button to receive the PIN on your registered mobile number.
- Once you receive the PIN, you must enter the respective PIN on the website and move forward with the SASSA appeal.
- Next, you should select the appeal month for which you wish to appeal and select the appeal reason from various reasons, such as technical errors, circumstances change, etc.
- After you select your appeal reason, click the Submit appeal button in the application section.
- You will receive a message confirming your SASSA appeal is submitted on the SASSA portal.
What happens after you submit the SASSA appeal?
After the SASSA appeal submission, the authority will oversee your request. If the authority finds out your appeal is valid and you are eligible to receive the grant, the agency will process your payout, however, if the agency finds out you are still ineligible to receive the payment, the authority will send you a notice with proper reasoning.
According to the SASSA appeal process, the authority can take 90 days to respond to your appeal and provide you with the result of your appeal. The agency is working on improving its timing of responding to the SASSA appeal considering people may suffer due to the long time process.
The agency has the recipients should keep patient, and wait for the authority to answer on their appeal. The SASSA recipients can also track their appeal status to know what’s happening with their appeal.
How can you check the SASSA appeal status?
The SASSA recipients can check the SASSA appeal status on the official website and stay updated in the following ways:
- You can visit the official SASSA portal mentioned above,
- Now, click the Check Appeal status given in the header of the homepage.
- Now, provide your SASSA appeal application number, South African identity ID, and your contact number.
- You will receive an OTP on your registered mobile, enter the OTP or PIN to see the appeal status.
- The results will show you the status in three phrases, Appeal Pending, Appeal Declines, or Appeal approved.
Reasons for SASSA appeal Decline
The recipients should know the reasons they can decline their SASSA appeals to avoid making such mistakes, such as:
- Your information is not accurate and does not have enough evidence to validate the information,
- Your age for the grant is not applicable or does not match your submitted records.
- Your identity verification is not complete which can create confusion or doubt regarding your identity,
- You haven’t submitted enough proof in support of your SASSA application claims which does not validate your eligibility for the grants.
Can you reapply after the SASSA appeal is declined?
Yes, the SASSA recipients or applicants can reapply for the SASSA appeal even when the appeal is declined, however, the recipients should be sure of their eligibility to receive the grants.
The applicant must check the SASSA reasons thoroughly and understand if they are really ineligible for the grant and if they still find out some issues, they should appeal to receive the respective SASSA grant with proper supporting documents.
If you are in doubt, you can consult legal advice or community assistance to get needed clarification on the SASSA appeal process and the reason for the decline.
The decline in SASSA grants may happen due to changes in policies and conditions, hence, the Africans who receive SASSA assistance should stay updated on the changes.